Comprehensive Management Services

As a leading multifamily firm, AFI provides full-service property management services across all operational aspects. With over 35 years of expertise, AFI aligns innovation with proven strategies to maximize profitability and resident satisfaction.

Construction Management

Due Diligence Services

Bookkeeping Services

Property & Operations Services

  • Transparency and collaboration drive AFI's leasing and collections approach. AFI maintains open communication with Property Owners through a flat management structure that encourages idea sharing and innovation. AFI's teams are motivated to achieve outstanding customer service and online reputation, which is reflected in AFI's stellar Google reviews. While utilizing economies of scale with strategic marketing, AFI focuses on quickly leasing vacant units. At the same time, AFI acts decisively to uphold community standards by addressing non-paying or problematic tenants swiftly.

  • AFI's Human Resources department is committed to cultivating excellence and professionalism. AFI invests in a tailored training program specifically for AFI's property managers, ensuring they embody AFI's company values while developing essential skills. AFI's HR practices prioritize efficiency through streamlined hiring processes that can be completed within a week, minimizing operational disruptions.

  • AFI's hiring approach prioritizes cultural fit alongside qualifications to drive retention. AFI provides new team members with comprehensive onboarding resources and training, setting them up for productivity from day one. AFI's unique training curriculum builds specialized multifamily expertise, enhancing performance and nurturing long-term growth within AFI's company.

  • Effective communication is vital to AFI's operations. AFI's communication model enables rapid response to property-level challenges by facilitating seamless collaboration between site teams and Property Owners. AFI utilizes proprietary resolution software to instantly share critical data and insights across stakeholders, driving stabilization through transparency.

  • AFI recognizes the pivotal role of online presence and actively invests in SEO, reputation management, and digital marketing strategies. AFI strives to provide excellent service, aiming for a 4.7 out of 5-star online rating at every property. Superior customer service is paramount to building an excellent online reputation.

Property & Operations Services

  • Continuous improvement guides AFI's IT strategy. AFI constantly evaluates systems and processes to maximize returns on technology investments while aligning with industry best practices. AFI's experienced IT team focuses on robust security protocols like multi-factor authentication, system monitoring, and cybersecurity training. AFI also provides 24/7 on-call support for efficient property-level issue resolution.

  • Maintaining exceptional curb appeal is a top priority at AFI's managed properties. AFI's dedicated onsite teams conduct daily walkabouts to ensure clean common areas, proper landscaping upkeep, and presentable dumpster areas. AFI complements this with quarterly corporate inspections reviewing exterior elements such as lighting, landscaping, siding, and roofing.

  • Through regular inspections and preventative maintenance, AFI prolongs the lifespan of critical infrastructure such as HVAC, plumbing, and electrical systems. This comprehensive approach mitigates costly repairs while providing an excellent living experience for residents. Keeping common areas well-maintained and clutter-free is also essential to preserving property values long-term.

  • AFI's 35+ years of supply chain expertise allow it to strategically review all purchases and negotiate effectively with vendors. AFI cultivates longstanding partnerships centered on a "Prosper ALL Stakeholders" philosophy, leveraging bulk rates while prioritizing quality and controlling costs.

  • Experienced subject matter experts with decades of combined industry knowledge oversee all materials, labor, insurance, and purchasing. AFI's insurance policies undergo annual reviews, and AFI remains hyper-aware of evolving market conditions to continuously optimize Property Owner management strategies.

  • At AFI, the company prides itself on comprehensive bookkeeping services, supported by a dedicated in-house team and a network of contract CPAs. AFI's team works to provide best-in-class real-time record-keeping practices, delivering accurate and timely bookkeeping that meets all Property Owner business needs. With the additional oversight and guidance from AFI's certified CPAs, Property Owner finances are in expert hands, allowing them to focus on what they do best – growing their businesses.

  • AFI's Property Owners own their cash accounts and have the ability to see real-time activity through the property's online portals.

  • AFI utilizes proprietary processes to maintain real-time daily reconciliations of Property Owners' cash accounts.

  • AFI's reporting team consistently delivers monthly financial packages by the 10th of each month. The monthly dashboard reporting package is comprehensive and includes over 100 pages covering all financial and operational details.

Bookkeeping

Construction Management

Construction Management is an additional service offered optionally, delivered at the lowest viable cost per project.

  • AFI's Field Project Managers oversee capital projects nationwide, spanning roofing, paving, landscaping, drainage, exterior renovations, unit turns, and health/safety upgrades. AFI strives for exceptional quality while meeting deadlines, communicating effectively, and providing thorough documentation. With meticulous and transparent planning, execution, and communication, AFI works to deliver every project on budget and on time. AFI's dedication to excellence extends to thorough documentation, maintaining accountability and peace of mind for Property Owners. Using industry-leading construction management software, AFI generates detailed bid packets and completion reports.

  • AFI's Field Project Managers specialize in executing large-scale and full renovations. They excel at defining scopes, gathering vendor estimates, and negotiating labor and material pricing to maximize Property Owners' ROI. AFI's in-house Traveling Maintenance crew offers additional expertise in unit turnovers and make-readies.

    1. Conducting comprehensive on-site analyses to build precise scopes, model financials with real-time underwriter input, interview vendors, and align projections with anticipated lease-up.

    2. Transparently presenting all costs and projected returns to Property Owners, investors, and lenders for viability assessment.

    3. For approved projects, meticulously overseeing scheduling, contractor management, and real-time cost tracking using best-in-class construction software while providing continuous updates to Property Owners.

    Our Construction Management platform leverages industry-leading construction management technology.

  • AFI's national in-house capital expenditures team brings transparency to construction execution. AFI self-performs with its Traveling Maintenance crew while strategically utilizing a qualified subcontractor base through a stringent vetting process. AFI's proprietary system generates comprehensive bid packets and completion reports for efficient project management.

Due Diligence

  • For the physical assessment, AFI coordinates over 30 specialized contractors to perform a comprehensive inspection and evaluation of every aspect of the property. This includes a rigorous examination of structural integrity, mechanical systems, overall property condition, and any potential issues or deficiencies. AFI's team of experts meticulously reviews the findings to identify any necessary repairs, replacements, or renovations required to ensure the asset meets AFI's stringent standards for quality and long-term viability.

  • On the financial front, AFI's analysts conduct an in-depth review and validation of all income and expense statements, forecasting models, and historical financial records. AFI leaves no stone unturned in auditing the numbers, scrutinizing for any discrepancies, inconsistencies, or potential areas of concern. AFI's team also explores opportunities to optimize revenue streams, reduce expenses, and unlock hidden value through strategic financial planning. Only after a thorough financial analysis does AFI formulate a sound investment strategy aligned with its return expectations.

  • Complementing the physical and financial assessments, AFI performs exhaustive operational due diligence to evaluate current management practices, marketing strategies, and overall business operations. AFI's team analyzes key demographic data, the competitive landscape, and market trends to identify potential gaps or areas for improvement. AFI also assesses staffing levels, operational workflows, and technology platforms to ensure efficient and cost-effective operations. This holistic operational review allows AFI to develop a comprehensive business plan tailored to maximizing the asset's performance and long-term success.